Well here is the story

5 days ago i was online checking my statements in capital one and i noticed that they had charged me an interest fee (even though i had 12 months 0% interest). i call them and they tell me that they can do that and they can cancel it any time, i got angry at them and i called them cheaters and hung up on them. the next day i called them again to try to fix it, becasue i didn't want to pay any interest, i have an excellent credit history so.. yeah =p. next thing i call them, some one from india picks up and they ask me that before they can insist me i have to give them a password? and i am like wait what ? wtf? and i tell the rep to transfer me to us, but she transfers me to canada.. ( i did not say north america..) i talk to them and they tell me that they can't assist me with out a password (I NEVER PUT a PASSWORD.. kept me wondering UNTIL NEXT DAY). i wake up.. login to capital one.. "2000 dollars balance trasnfer" WTF???????????????????????? i was so pissed and i immediately called them, and again, what is the password to the account? ( i never put a god damn password on the damn account but they kept asking). finally i hung up mad as hell. then i think for a minute and figure everything out..

they did this casue i pissed them off and called them cheaters. they put a password on the account so i can't get any info about it on the phone. RIGHT THE DAY AFTER they purposely put a 2000 dollar balance transfer in my account? seriously WTF?
NOW why.. i am sure that this is THEM and not anyone else. this credit card has 30k credit line, who the hell steals a credit card and transfer 2k balance? thats kind of hard considering they would need social and a shit load of more info.. if it was stolen or hacked, wouldn't the guy go on a shopping spree for 30k? i mean seriously..

well i called them again and a guy from us picks up and i try to explain to him theres a 2k balance transfer on my account which i never DID, and hes like "UHM i don't see any". i yall at him "LOOK AT THE TRANSACTION DETAIL" oh yeah i see now, he takes 5 mins to go and investigate. he comes back "sir, your account seems to been have hacked" i am like wow am i not suprised, and then hes like sir i can't discuss this i am going to close this one and issue u a new credit card. he won't even tell me where the 2k balance trasnfer came from. i have the right to know where the hell a 2k debt was trasnfered to MY ACCOUNT with out my premission.

now the other problem, before all of this happened, i had a balance of 1500 and now i have to wait for the cc to arrive, and my then it might be too late?

seriously i want to kill capital one, and i will take them to court if i have to. please some one with advice on how to deal with this and take them to court help me. i don't know what to do. i have already talked with a lawyer, that will be calling me soon to talk about this matter. any help will be appriciated.

109 reviews? no replays? wow x.x

Hello,

I'm newer here and stopping in to say hi.
I hope everyone has a good day.


Jaeric

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i had faced a similar problem with HSBC. they had transferred $ 1200 from my card. and the same crap continued for 3 weeks. then i threatened them with a legal notice. to my surprise they never answered the notice. finally i sued them for quite an amount, now they are acting fast. they still claim that my card was hacked, but i have in my statement that the money was transfered from one HSBC account to another. so it was not hard for them to trace it out...my lawyer is helping me in this thing for free. if get anything he will get 25% of the total finre paid to me
Vix
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credit card consolidation

those are some horror stories you have to tell. well, i am a student and i wanted to go for a CC, but now after reading tese mails iam shocked and wouldnt want to get one for me
JWP